Position: Clerical Support

Position Summary

Chapman Financial Services is a full service 3rd party debt collection agency and we are committed to working with individuals to resolve their past due debts.

We are looking for individuals who possess the following traits/skills:

• Excellent written and verbal communication
• Active Listening
• Ability to work independently and as part of a team
• Ability to handle confidential information
• Self-Motivated and goal driven
• Detail Oriented

Chapman Financial Services offers paid training to ensure that our employees have the knowledge required to support our collection staff.

Training consists of understanding the Fair Debt Collection Practices Act, (The law that governs debt collectors.) our company policies and procedures, and the ability to use our software to complete your assigned tasks.

Primary Job Duties

• Candidates will be required to answer calls using our multiline phone system and transfer the calls accordingly.
• Greet both consumers and clients in a friendly and professional manner
• Ability to follow instructions
• Knowledge of Microsoft Office Products
• Data Entry

This is a Monday – Friday 8:00 am – 5:00 pm position and pays $2,100.00 per month

Benefits Included

• Paid Time Off
• Heath Reimbursement Account
• Paid Holidays
• 401(k) with a 15% employer match
• Business casual dress code

 

Position: Account Manager

Position Summary

Chapman Financial Services is a full service 3rd party debt collection agency and we are committed to working with individuals to resolve their past due debts.

We are looking for individuals who possess the following traits/skills:

• Excellent verbal communication
• Active Listening
• Ability to work independently and as part of a team
• Ability to handle confidential information
• Self-Motivated and goal driven
• Strong negotiation skills

Chapman Financial Services offers paid training to ensure that our employees have the knowledge required to ethically and professionally collect on past due debts.

Training consists of understanding the Fair Debt Collection Practices Act, (The law that governs debt collectors.) our company policies and procedures, call flow, and the ability to use our software to work your accounts or complete your assigned tasks.

Job Requirements

• Candidates will be required to make and receive calls to individuals to collect on past due debts.
• Make suggestions to individuals to find a way to resolve their past due debts
• Set up appropriate payment arrangements
• Accurately document your account records

This is a Monday – Friday 8:00 am – 5:00 pm position and pays $2,200.00 per month plus bonus/commission.

Benefits included:

• Paid Time Off
• Heath Reimbursement Account
• Paid Holidays
• 401(k) with a 15% employer match
• Business casual dress code

 

To apply

Send resumes via email to employment@chapmanfs.com or via FAX to 208-666-0980

Mail to:
Chapman Financial Services
P.O. Box 7100
Coeur d'Alene, ID 83816

 

Chapman Financial Services. is an Equal Opportunity Employer. It is our policy to provide employment opportunities without regard to race, color, religion, sex, national origin, age, citizenship, Handicap, or veteran status.